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Catalyst RVA Marketing Agency LLC Service Agreement

At Catalyst RVA, we pride ourselves in doing our best to meet defined goals and fulfill your design-related needs, but it is necessary to ensure that a few simple things are outlined on paper should any unforeseen questions or issues arise. In our terms, you wonʼt find complicated legal terms or large passages of confusing text. We wish to maintain clarity and want you to know exactly what you are signing.

By clicking the button below. you acknowledge that you have read and understand the following agreement:

BETWEEN:

Catalyst RVA Marketing Agency LLC
5415 Commonwealth Cntr Pkwy STE 405
Midlothian, VA 23112
(the “Service Provider”)

AND:

[YOUR COMPANY]
[YOUR COMPANY ADDRESS]
[YOUR COMPANY ADDRESS 2]
(the “Client”)

AGREEMENT:

I am hiring the Service Provider, to provide marketing services recurring monthly. I acknowledge that the price I receive is based on an assessment of the information I have provided to the Service Provider on the date of purchase. I further acknowledge that if the Service Provider determines additional work not documented in the following plans is needed, the cost will be impacted. I will however have the opportunity to review and approve these changes prior to the Service Provider moving forward.

WHAT DO BOTH PARTIES AGREE TO DO:

As the Client, you have the power to enter into this purchase on behalf of your company or organization. You agree to provide us with everything necessary to complete the project including logo, text, images, link(s) to social media, hosting credentials, and any other information we request as we need it, and in the format we require. We wish to avoid any delays. Deadlines work both ways and you as well will be bound by any dates/timelines that we set forth. You also agree to adhere to the payment schedule outlined in this agreement. We have the experience and ability to perform the requested services and will carry out our work in a professional and timely manner. We cannot be held responsible for a missed project date or a deadline if you have not provided all content and/or revisions on time. We agree to carry out the services as shown on the plans tab and we will continually adapt to meet the needs of your industry as they evolve.

We reserve the right to adjust from time to time the sub-tasks and methods of each deliverable listed in the best interests of your business. We will notify you in writing of any significant change in deliverables and our reasons behind the decision. We may at any time assign, transfer, charge, sub-contract, or deal in any other manner with all or any of our rights or obligations under this Contract, without your prior consent. If we use subcontractors, we accept full responsibility for every act or omission of the sub-contractor as if it were an act or omission of our own.

DELIVERY TIMELINE:

Our estimated time required to complete your service delivery is within 30 days. We will commence the work after we have received payment for the services to be rendered. Please also keep in mind that we rely on you and your team to provide us with the necessary assets (including but not limited to website text, photos, social media, products, pricing, etc.), and approvals in order for us to work on your website, and to avoid impacting your project deadlines.

MONTHLY MARKETING PAYMENTS:

Payment of the above fee is to be made monthly recurring 30 days from the date of your subscription purchase.

DISPUTES:

Client shall provide us with written notice of any disputes or concerns you have with respect to any invoices, charges, and payments made within (30) days of the invoice or charge to allow us ample time to resolve any concerns.

TERMINATION:

Either party has the right to terminate this contract by giving one (30) days written notice to the other party assuming that all payment due has been completed, excluding those payments disputed in good faith. As an exception, either party has the right to terminate the agreement immediately, irrespective of the no-cancelation term if the other party has committed a breach of this agreement. If this Contract is terminated, we will continue to provide Services for and Client will continue to pay the fees during any period of notice, except where mentioned above. You will be required to pay for any other Services provided before termination of our agreement.

ADDITIONS:

Please review the following plans and if you have any additional feature requests, changes in tasks, changes in deliverables or any scope modifications, beyond what was agreed and billable time will be incurred to you as the client based off our standard offering prices.

REVISIONS:

The price estimate includes time for revisions where appropriate. Items not listing revisions do not include additional time budgeted for revisions as noted and may incur an additional cost if revisions are requested beyond our quoted deliverables. Should you request additional revisions beyond what is included, you will receive an email notification from us requesting a confirmation that you wish to proceed with said revisions and agree that you will be billed with an additional invoice based on the services requested. After we have received your confirmation we will proceed.

ALLOWANCES:

You’re responsible for the cost of any outside paid assets. This includes but is not limited to hosting, domains, SSL certificates, third-party plugins, stock images, and premium fonts. In addition, we cannot be held liable for the functionality of third-party plugins or software, recommended or otherwise.

LIABILITY:

The Service Provider will do everything possible to contribute to your web development and marketing efforts, but we accept no liability for your sales, revenue, and/or the success of your website/business directly, indirectly, or consequentially. You understand and accept that at any time the third-party search engines and platforms at their discretion may affect how your website content, pages, and domain are viewed and displayed, and thereby, your website may lose rankings or be excluded from search results. You agree to not hold us liable for any such negative impact on rankings and we assume no responsibility for the actions and algorithms of search engines & platforms.You certify that we have not given nor implied any guarantees regarding your website rankings in search engines due to these beyond our scope and control.

I agree with the terms of service