Social Media Platforms Your Small Business Should Be On

Social Media Platforms Your Small Business Should Be On
Are you a small business owner looking to expand your online presence? If so, then you’re in the right place. Social media platforms have become an integral part of our daily lives and it’s not going away anytime soon. In fact, according to Statista, there are over 3.6 billion social media users worldwide as of 2020.
As a small business owner, it can be overwhelming trying to figure out which social media platforms to focus on. After all, there are so many options available such as Facebook, Instagram, Youtube, LinkedIn, and more.
However, choosing the right platform(s) for your business can make all the difference in building brand awareness and connecting with potential customers. In this article, we’ll explore some of the top social media platforms that your small business should be on and why they matter.
Social Media Platforms You NEED For Your Small Business
Instagram for small businesses
Instagram is a powerful platform that allows businesses to reach a wide audience and engage with their customers in a unique way. Unlike other social media accounts, Instagram allows businesses to showcase their products and services in a visually appealing way. With Instagram, businesses can post photos and videos of their products and services, as well as share stories about their business. This helps to create a more personal connection with their customers and allows them to build relationships with their followers.
In addition to showcasing their products and services, businesses can use Instagram to promote their events, share customer stories, and highlight their employees. This helps to create a sense of community and encourages customers to engage with the business. Businesses can also use Instagram to create contests and giveaways, which can help to increase their followers and engagement.
Instagram also allows businesses to use hashtags to reach a wider audience. By using relevant hashtags, businesses can connect with potential customers who are interested in their products and services. This helps to increase their visibility and reach a larger audience.
Finally, businesses can use Instagram to advertise their products and services. Instagram Ads allow businesses to target specific audiences and create ads that are tailored to their needs. This helps to increase their reach and ensure that their ads are seen by the right people.
Facebook for small businesses
With over 2.7 billion active users, Facebook is the largest social media platform in the world, and it offers a variety of features that can help businesses reach their target audience.
One of the most important benefits of using Facebook for local businesses is the ability to create a page specifically for their business. This page can be used to post updates, share content, and interact with customers. It also allows businesses to create targeted ads that can be used to reach potential customers in their local area. Additionally, businesses can use Facebook to create events and promote them to their followers. This is a great way to get the word out about special offers, discounts, and other promotions.
Another benefit of using Facebook for local businesses is the ability to create groups. This allows businesses to create a community of customers and potential customers who can interact with each other and the business. This can be a great way to build relationships with customers and create a sense of loyalty. Additionally, businesses can use groups to get feedback from customers and use it to improve their products and services.
Finally, businesses can use Facebook to create a presence on other social media platforms. This allows businesses to reach a wider audience and increase their visibility. Additionally, businesses can use Facebook to create content that can be shared on other platforms, such as Twitter and Instagram. This can help businesses reach an even larger audience and increase their reach.
Linkedin for small businesses
LinkedIn is a professional networking platform that allows businesses to connect with potential customers, partners, and employees. It is different from other social media accounts because it is focused on professional networking and career development.
LinkedIn allows businesses to create a profile that showcases their products and services, as well as their company culture. This allows potential customers to get a better understanding of the business and what it has to offer. Businesses can also use LinkedIn to post job openings and attract qualified candidates. This is especially beneficial for local businesses, as they can target potential employees in their area.
Businesses can also use LinkedIn to build relationships with potential customers and partners. They can join relevant groups and participate in discussions to build their reputation and establish themselves as an expert in their field. They can also use LinkedIn to share content and promote their products and services. This is a great way to reach a larger audience and increase brand awareness.
LinkedIn also offers businesses the opportunity to advertise their products and services. They can create targeted ads that are tailored to their target audience. This is a great way to reach potential customers who may not be aware of the business.
Youtube for small businesses
YouTube is the second largest search engine in the world, and it is the perfect platform for businesses to showcase their products and services. YouTube allows businesses to create videos that can be shared with their customers, and it also allows them to interact with their customers in a more personal way.
Unlike other social media accounts, YouTube allows businesses to create longer videos that can be used to explain their products and services in more detail. This allows businesses to create more engaging content that can be used to educate their customers and build trust. Additionally, YouTube allows businesses to create playlists of their videos, which can be used to create a library of content that customers can easily access.
YouTube also allows businesses to create ads that can be targeted to specific audiences. This allows businesses to reach potential customers who may not be aware of their products and services. Additionally, YouTube allows businesses to track the performance of their ads, which can help them to optimize their campaigns and ensure that they are reaching the right people.
Finally, YouTube allows businesses to create a community of customers who can interact with each other and share their experiences with the business. This can help businesses to build relationships with their customers and create a loyal customer base.
Tips For Optimizing Your Presence
So you’ve identified the social media platforms your small business should be on, but now what? The key to success lies in optimizing your presence. What does that mean exactly?
It means setting goals for each platform and tailoring your content accordingly. Building relationships with customers is crucial for any business, and social media provides an opportunity to do just that. Use these platforms to engage with your audience by responding to comments and messages promptly.
Consider incorporating user-generated content into your feed as well – it not only shows appreciation for your customers, but also helps build a sense of community around your brand. Remember: reputation management is important, so always respond professionally and tactfully to any negative feedback. Another way to optimize your presence is through content curation.
While original content is important, there’s nothing wrong with sharing relevant articles or posts from other sources. Not only does this provide value to your followers, but it also positions you as a trusted source of information within your industry. Finally, don’t forget about customer interaction – use polls, surveys or Q&A sessions on Instagram Stories or Facebook Live to get real-time feedback from your audience.
By following these tips for optimizing your presence on social media platforms, you can create a strong online identity for your small business that will help solidify its position in the market.
Avoiding Common Pitfalls

Now that you know which social media platforms your small business should be on, it’s important to avoid common pitfalls. Staying organized is key when managing multiple accounts, so make sure to create a schedule for posting and engaging with customers. This will help ensure that you don’t miss any important messages or opportunities.
Managing time effectively is also crucial, especially if you’re running a small business solo. Consider using scheduling tools like Hootsuite or Buffer to streamline the process of creating and sharing content across different platforms.
Additionally, developing branding strategies and curating high-quality content can help attract and retain followers while targeting specific customer segments.
Remember: social media is all about building relationships with your audience. Don’t just use these platforms as sales pitches – engage with customers by responding to comments and messages in a timely manner.
By following these best practices, you’ll be well on your way to establishing a strong online presence for your small business without falling into common traps.
As always, there are many factors at play when it comes to social media success. However, by staying organized, managing your time wisely, implementing effective branding strategies, curating quality content, and targeting the right customers, you can maximize your chances of achieving marketing goals through social media.
So go ahead – take the plunge!
Integrating Social Media Into Your Business Model
Now that we have established the social media platforms your small business should be on, let’s talk about integrating them into your overall business model.
Social media is a powerful tool for businesses to connect with their customers and build brand awareness. The key to success in social media is listening to your customers and responding quickly to their needs. This means actively monitoring comments, messages, and reviews so you can address any concerns or questions they may have.
Creating campaigns tailored specifically for social media is also an effective way to engage customers. These campaigns could include giveaways, discounts, or interactive content like quizzes or polls.
Another strategy is leveraging influencers who align with your brand values and audience demographics. By partnering with influencers, you can reach new audiences and increase credibility through third-party endorsements.
It’s important to remember that social media is not just another marketing channel. It’s a two-way communication platform where customers expect immediate responses from businesses. Engaging with your followers by liking their posts, commenting on their photos, and answering their questions shows that you value their input and are invested in building relationships.
By incorporating these tactics into your overall business model, you can create more meaningful connections with your customers through social media channels without sacrificing authenticity or integrity of your brand message.
Conclusion
Well, congratulations! You’ve made it to the end of this article. And if you’re still reading, that means you must be convinced about the importance of social media platforms for your small business.
I mean, who needs customers when we have a great website and an amazing product? Let’s just keep our heads down and hope people magically find us online. Oh wait, that’s not how it works!
In all seriousness, social media is essential for any small business looking to grow its brand awareness and customer base.
With so many popular platforms out there like Facebook, Instagram, and Twitter, it can be overwhelming to know where to start. But don’t worry – with some strategic planning and creative content development, you’ll be on your way to building a loyal following in no time.
So take a deep breath, get off the sidelines, and dive into the world of social media marketing. Trust me – your future self (and bank account) will thank you.

Andrew Jenkins
Andrew Jenkins, CEO and founder of Catalyst RVA Marketing Agency, helps small and medium-sized businesses attract and convert website visitors through beautiful, results-driven web design & digital marketing Campaigns. Learn More about Andrew Jenkins